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FAQs & Tutorials Client Care

Our technical support specialists are standing by to answer all of your questions about our products and services. Request assistance by e-mail at support@morganschaffer.com or call us at 1-514-739-1967 (Eastern Time, GMT-5).
 

General FAQ


1. What is dissolved gas analysis or DGA?


2. What is transformer oil?

 

Calisto FAQ


1. Do you have any distributors in my country?


2. How can I get assistance, if needed?


3. Can I change the alarms and local settings on the Calisto monitor?


4. Can Calisto communicate via ModBus?


5. What communication protocol is used with Calisto?


6. How can I interface Calisto with my SCADA system?


7. What types of I/Os are available?


8. What is the operating temperature range?


9. What type of electrical protection does Calisto have?


10. What are the power supply requirements for Calisto?


11. What are the restrictions in terms of selecting the valve positions?


12. What Type of oil lines are best for my installation?


13. Can Calisto be installed using only one transformer valve?


 

 

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